Blog | rb&m

July 15, 2020

Heat Pump Installations – best practice guide launched

The Microgeneration Certification Scheme (MCS) and the Renewable Energy Consumer Code (RECC) have collaborated to publish a definitive best practice guide for the installation of heat pumps. rb&m partner Colin Meek worked for RECC as a project coordinator and co-author. The new guidance, crafted by MCS, RECC, Energy Saving Trust Scotland and the Heat Pump […]

June 12, 2020

Barriers to a sustainable market for heat pumps

Levies and taxes imposed on the retail price of electricity do represent a barrier to the heat pump market but the evidence presented by Barnes and Bhagavathy, and supported with conclusions in various reports from the CCC, is that the upfront cost and the actual efficiencies achieved are likely to play a bigger role.

May 14, 2020

Welcome to our blog

Welcome to the blog of rb&m, the consumer experts building trust in the energy transition. rb&m are Jackie Robinson, Sue Bloomfield and Colin Meek, all highly-experienced auditors and consultants working with regulators, consumer codes and protection agencies across the low carbon energy sector ensuring the consumer is front and centre as we move towards net zero.

May 14, 2020

Unfair Contract Clauses 1: The Entire Agreement Clause

Clear and consistent contractual terms are essential for the sale and installation of complex goods and services such as microgeneration. They help the installer and consumer avoid misunderstandings and, when things go wrong, they can minimise the chance that a simple complaint becomes a dispute.